Before you visit

Tell us about your repair

Name: Advantec Computing
Address: 6 The Fairings, Tenterden, Kent, TN30 6QX, GB
Telephone: 01580 764404
Price range: ££

Send the essential details and we will contact you during opening hours to confirm the most useful next step.

This is a repair request, not a confirmed booking. Submitting it does not authorise work, create a charge, mean we have received your device, or start the uncollected-device period.

What happens next

1
You send the basics
Tell us what the device is and what has gone wrong. Do not include any login details.
2
We reply
We will ask anything else we need and confirm whether to call, visit or bring the device in.
3
The job is checked in
If you bring the device to us, the repair job begins only when we accept it and confirm the workshop job record.

Visiting the workshop

Opening hours:
Monday to Friday, 09:00–15:30

There is no customer parking at the shop. One-hour bays are available on Oaks Road, immediately adjacent to us.

You can still call instead on 01580 764404.

Your repair request

Fields marked “optional” can be left blank.

Your contact details

Your name

Email address

Phone number (optional)

About the device

Device type

Make and model (optional)

What is happening?

Is important data stored on it?

Preferred next step

Do not enter a PIN or password here. If login access is needed, we will explain this and record it securely when the device is physically checked in.

I understand this is a request for contact, not a confirmed booking or an accepted repair job.

I have read the repair terms and privacy notice. If Advantec accepts my device, the repair terms will apply to the job.

We use these details to review your request and contact you about it. We do not ask for payment or login credentials on this form.

A few important answers

Can anyone submit this form?

Yes. Like any public enquiry form, anyone can send one. A submission only creates a message for us to review; it cannot create a repair job, charge or collection obligation.

Can I still visit without submitting it?

Yes. The form is optional and is simply a useful way to give us the basic details first. Calling before visiting is still welcome.

Has my appointment been booked?

No. Please wait for us to confirm the next step. We may need to ask a question or suggest that you bring a charger or another item.