Advantec Remote Support

Pay-as-you-go expert help, straight to your PC or Mac.

£25 per half hour

Minimum top-up £25 (30 minutes) — buy more and save up to 15%.

Secure remote help for PC and Mac problems
Live on-screen countdown during each support session
No automatic top-ups — you approve any extra time before buying more
Unused time carries over to your next session — use it on any PC or Mac

How the top-up & timer work

Buy a block of time below — it's saved against your email.
Install our quick support tool (we'll send you the link) so we can connect.
A small timer appears on your screen and counts down — but only while we're actually working.
It stops the moment we disconnect. Any unused time carries over to your next session — and works on any PC or Mac.

We use your email to identify your purchased time and send the support link. Do not send us passwords or sensitive personal information by email. See our privacy notice.

Secure payment by Stripe. After paying, install our support tool (we'll send the link) and we'll connect. Remote support terms.